Shipping And Delivery - Elite Power Tools

Effective Date: 1 January 2026

Last Updated: May 2026

At Elite Power Tools (www.elitepowertools.co.ke), we strive to ensure timely and reliable delivery of your orders across Kenya.

Order Processing & Cut-Off Times

Order Cut-Off Time: 4:00 PM (East Africa Time), Monday to Friday. Orders placed after this time will be processed the next business day.
Order Processing Time: 1 business day from the date of order confirmation and payment receipt.

Once your order is processed, estimated transit times are as follows:

Nairobi & Metropolitan Area: 1 business day.

Includes Nairobi CBD, Westlands, Karen, Kasarani, Embakasi, Kikuyu, and Thika.

Major Towns & Upcountry: 1 to 2 business days.

Includes Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Machakos, and Meru.

Large/Bulky Orders: Items like solar panels or heavy generators may require an additional 1 to 2 business days for specialized handling.

NOTE:

Elite Power Tools does not guarantee delivery on a specific date or time.

We are not liable for delays caused by third-party courier services, adverse weather, or public holidays.

Shipping costs are calculated at checkout based on your location and order size.

Standard rates:

Standard Packages: A flat rate of KES 500 applies for medium or non-bulky packages countrywide.
Heavy/Bulky Packages: Standard freight rates apply at checkout based on weight.
Free Delivery: Orders above KES 250,000 qualify for free delivery within the Nairobi Metropolitan area.

The customer is responsible for inspecting goods upon receipt.

Any discrepancies such as damages in transit or short deliveries must be reported to our support team within two business days of receipt.

Email: sales@elitepowertools.co.ke
Email: info@elitepowertools.co.ke
Phone: +254 794 119 319
Address: This and That building, First Floor Room G16, Ronald Ngala Street, Nairobi Kenya.